Offshore Software Testing: A Possible
Alternative
It is very important that any new product that comes out
on the market should be tested thoroughly before it can be
presented to the public for sale. This is also true in the case
of software development. One of the important stages in the
software development life cycle is software testing. There are
a number of tests such as black box/ white box/ gray box
testing, unit/ integration/ system/ acceptance testing,
functional/ non-functional testing and verification and
validation conducted on the software. These are done starting
from the development of the application until it reaches the
marketing phase. The software should pass through the various
testing phases before it can be used by the companies in their
computers. This is the most expensive part of the software
development; however this is a necessary evil. In order to
reduce costs many software companies go for offshore
testing.
The outsourcing of offshore testing is a relatively recent
phenomenon and many companies are not comfortable in
outsourcing software testing since they do not have sufficient
knowledge regarding this. Many other firms, after doing
research on software testing companies, found that there are
many companies throughout the world who are capable of handling
all their software testing requirements at a competitive price.
It is necessary on the part of any company to become
competitive in the market and to facilitate this it is
necessary they cut their operating costs as much as possible.
It has become difficult since the cost of adhering to
government and company regulations has become very high.
While engaging software testing company for testing your
application you may come across certain teething problems which
you have to overcome. One of the main concerns is the time zone
in which your company and the offshore company operate. This
may be a problem when you start off but once you get used to it
there should not be any problem. Nowadays a large number of
gadgets such as clocks capable of showing time in different
countries, palm pilots and event reminders are available to
help in your timing and communication. Normally there will be
liaison representative from the offshore company to coordinate
various issues between the Software Company and software
testing company.
Another concern for outsourcing to an offshore company is
the difference in the work ethics and characteristics between
the offshore company and the software company; however, one has
to acknowledge this and make certain allowances in their
attitude in order to get a mutually satisfying working
relationship. Cultural differences are also another factor for
considering outsourcing offshore testing. In most of the cases
these differences are not real but only imaginary. The prime
concern for outsourcing should be the achievement of the final
goal at competitive cost and on time. Most of the offshore
software testing companies provide daily work status where you
can see the progress each day.
The communication between the offshore company and the
software company could be another area of worry; this is all
the more true if there is a problem of language. However, this
normally is only temporary since the offshore companies will
employ suitable persons knowing that language. Under such
circumstances one has to be careful. Most of the important
information has to be put in writing and the legal department
should vet it to ensure its correctness before signing any
document. However, the problem is not that mind boggling since
most of the outsourcing is done to countries knowing English.
India is by far the world's largest market for outsourced IT
work with about 18 percent of the market; but countries such as
Canada, China, Israel, Russia and South Africa are also in the
reckoning..
Any difference in data formats used by the parent company
and offshore testing company also is a cause for concern. This
problem can be overcome with the assistance of an efficient
computer testing engineer. Above all, the most important of all
concerns is the security that the offshore company will give
your IP address and the whole system. This is a concern with
any software testing. By outsourcing offshore testing one will
be able to gain a lot of savings.
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